Analyze your product feedback
Resources are always limited. Identify which features will be most impactful to work on.
Canny helps you cut through the noise
Analyze feedback by adding relevant data
Your business is unique. Send data into Canny to better understand where your feedback comes from.
- Include company data like monthly spend and custom fields relevant to your business
- Sort posts by MRR impact
- Build segments specifically tailored to your business
Focus on analyzing feedback from specific customers
Getting feedback from all of your users is great. However, you may find that the feedback from your most valuable customers is being diluted.
- Using segments built with custom fields, filter to see feedback from a specific customer segment
- Filter popular posts by segment to see where votes are coming from
Investigate feedback further with low effort
Canny keeps track of exactly who requested a feature. Use that to start a conversation and dig deeper.
- Comment on posts to get more insights—clarify the scope of a feature and potential effort required
- Use internal comments to take note of additional context from customers
Explore the customer feedback cycle
Feedback
Capture product feedback from your customers and teammates in one organized place.
Analyze
Use feedback data to understand feature impact and inform your product decisions.
Roadmap
Prioritize projects and communicate what your team is working on with a product roadmap.
Changelog
Announce product updates to engage people with your newest features.
